Dawn, I have enjoyed the RV101 videos (TT 4 DVD Box Set). I haven't watched the one dealing with Winterization ( I'll watch in the fall before I winterize) and found them to be extremely useful for a brand new RV'er such as myself. I have watched the videos more than once to help some of the topics thoroughly sink in. The demonstration on "backing up" a trailer was very helpful and made my very first backing attempt go very smoothly to everyone's amazement.
Thanks again!...Marc Levine
Dawn - You guys are the best. We would not take an RV trip without checking on your website first.
We are new RVers and would have made a LARGE number of mistakes if you were not there to help us out. Have a great week.
Steve Cox...Virginia
Hi Dawn,
We just bought our first fifth-wheel, a used 2002 Keystone Laredo. We have been looking for a few years and along the way, we bought your videos on towing
and setting up the trailer which, by the way, are great! Thanks so much for your check-lists e-book. It is packed full of valuable information.
We watched your tape again last night, and we are so pleased with how straight-forward your husband presents everything. When we first purchased
our fifth-wheel, all the information about what you had to do to set it up was so overwhelming, but you guys make it so easy to learn and remember.
I am sure we will think of you both as we start "playing" with our fifth-wheel today. We can hardly wait.
Thanks,
Mary H Kloman
Mark, I wanted to personally thank you for all the education material you provide on RVs. I have purchased two of your e-books which came in very useful
while purchasing our travel trailer. We are new to RVing and needed a LOT of education. I just finished watching your DVD on travel trailer/5th wheel info.
I am feeling much more confident about taking possession of our 29' Puma tomorrow!!
I have ordered a few more items from your web-site and look forward to watching them and learning more about rving. Thanks again for you do for the
industry and for those of us who haven't a clue!!
Blessings,
Shari Karanas...Louisiana
Hi Dawn and Mark,
I just bought your Travel Trailer/ 5th Wheel Box Set (can't wait to watch the DVD's).
We ordered a new Flagstaff 831 RLSS TT and will take delivery on 15 April. I did a search on "Google" to find you and was quite impressed with your site.
You offered exactly what we were looking for. I know for a fact that I will be ordering from you again. Can't wait to get "EDUCATED".
I can't Thank you enough for the "Checklist for RVers" (instant e-book). I can honestly say that the both of you are well seasoned when it comes to RVing.
It's evident by the way you presented all this valuable information. You laid out everything in laymen's terms. I feel that this should be sitting on book
store shelves. You deserve a "HIGH 5" for all your efforts.
I am totally devoted to your web site. Keep up the great work.
Thanks again.
Ken & LaDonna Wade....North Carolina
Hi, Mark and Dawn,
My name is Judy Grant and I recently purchased your DVD on Class A Motorhomes and the 10 minute one on what to have with you.
I just what to say thank you. These two DVD's were the best thing we could have purchased. My husband and I are "rookies" to RVing and we have
started with a 97 Winnebago Adventurer. The dealership we purchased it from gave us a "walk through" so to speak, but it was nothing like the
detail you gave in the DVD.
Anyway, we are getting better at camping and what we need to do thanks to the DVD.
Thanks again.
Judy......South Carolina
Your web site and products and service are ALL fantastic!!!
I would like the other item the 10 minute tips DVD. And we will certainly be ordering MANY MANY more items from you. Again, your service is unmatched, and I
have already watched all three of the DVDs we ordered and read the book. I cannot tell you how helpful this is for "new RVers". We are quickly telling
everyone about your site, products and most of all your fantastic customer service. I cannot say enough good things about your company. We will be clients
for many years to come. Congratulations on such a marvelous job!
Thanks so much!
Signed - A new RV owner,
Steve Cox......Virginia
Hey, folks!
We received our dvd's and bumper sticker last week and watched them again last night. We are really impressed that you have actually put out a
product that is all inclusive and fully useful. As I told you before, we are amateurs with a capital A, and you have given us a shot of confidence
with all of the relevant information. We are reading the rvu articles often. Thanks for the help.
Sincerely,
Lee & Verla......Missouri
Dear Mark,
I didn't know sites like yours existed and we are so thankful to you and your wife for taking the initiative and meeting this need. We are just beginning to
prepare for our dream by educating ourselves. "RV Buying Tips 101" is the first order of business today.
Anyway, all that to say thank you. We appreciate the service you are offering to greenhorns like us!
Sincerely,
Lori and Jim Williams
Congratulations on your DVD's!
Just received 2 of your titles (Winterizing 101 and Pop Up 101). I must
say this was probably the best money I have spent on DVD's in a very
long time. Having purchased our tent-trailer in August of this year, I'm
not exactly a seasoned pro, but your DVD's, especially Pop Up 101,
brought so many details into focus.
My wife and I plan on watching over again a few more times just to make
sure we grasp everything you explain.
Cheers and thanks again.
Roger Morin...Quebec, Canada
I received my order yesterday. Your dvd's, winterizing and storing, ez RV upgrades, and trailer towing and backing, are so helpful! My husband and I are new RVers and need all the advice we can get.
Thanks again, Shirley Martin ......California
Wow!
Wow! What service. Yes, I did open the E-Book checklist and printed
all the pages this morning. My husband is SOOO HAPPY!
. Thank you for such great service and
consideration. This E-Book and the Video will definitely help us in
taking care of our motorhome.
God Bless. Judith Gage......Michigan.
Hey Polk folks,
I just wanted to express my appreciation in all that you say AND do. You guys are some of the nicest people I have never met. I would,
however, love to meet you someday. If ever you find your travels bring you anywhere near northern Illinois give us an e-mail where you'll
be staying. It would be such a pleasure to camp with you guys. Keep up the outstanding work! Looking forward to more of your inspirational
words and knowledgeable advice. As my kids say, " You Rock!"
God Bless you guys!
Jeff and Collen and Luke and Danny and Becky
The replacement for the crushed DVD and the video arrived yesterday. They are all intact this time. I haven't watched them yet but I'm sure they'll work fine.
They look good.
Thank you very much for sending another set. That's what I call CUSTOMER SERVICE!!! You don't experience much of that these days and I must say, it's
very refreshing!! The Postal Service apologizes for the damage but they do not offer compensation for the damaged goods...We are hoping to buy an RV
within the next couple of weeks and were hoping to have watched your films before we set out on our buying spree.
Thank you for your prompt attention, Pearl Hewitt .......Texas
Dear RV Education 101,
We
would like to thank you for making such great products! My husband and I
recently purchased a Class C motorhome and with our purchase we were given a
copy of your DVD “Learning RV’s the Easy Way, the DVD
pertaining to Class C operation” from our
Dealer. This DVD was very valuable. Being first time
motorhome owners, we had much to learn and your DVD helped to answer many of our
questions. As a result, we also purchased your RV e-book “Checklists for RV’ers” as well. We
have printed it and have it in a binder that we keep in the motorhome – what an
important tool! Your products will keep us from having to learn
things “the hard way!”
P.S........thank you for the wonderful customer
service. I think all businesses should take a lesson from you! There
are so many businesses today that just treat people like a number, not a human
being. I appreciated our conversation. Like I said before, it's a
big step up for us (owning a Class C motorhome) and there is so much that you
have to know! But like the Mastercard ads, never having to go to
the restroom in the woods again - PRICELESS! I think the
winterizing dvd would be GREAT! I will get that on Tuesday. A big
money saver, for sure! Again, thank you. If you and your family are ever
visiting Alaska, come and say hello!
Thank you!
Happy Customers
The Welborn Family
Anchorage, Alaska
Training Videos
HI The 3 videos all arrived on Friday. I got a chance to see
them all this weekend. They are fantastic. What a great idea they were.
I have never been in a rv before so these will definitely be of use when I
pick it up next month. I learned alot from them and feel comfortable now to take
the rv out and not have stuff go wrong.Thanks again, Nick
Jensen....Canada
By the way we have really enjoyed the(Pop-Up) DVD...we're new to the whole RV
thing (now too old for tents) and it helped us understand a lot of what we are
hearing and seeing.
Regards, Mark Hysong
Dawn,
Just wanted to let you know
that I am new to RV'ing (just bought my first expandable last month). I have
been using the videos and getting the newletters from RV Education 101 and they
have been godsends to a newbie like me.
I am working on the RV education
site to get an RV "diploma" as well...much to learn.
Please keep up the
great work and pass my thanks on to your husband too! I recommend your site to
every RV'er I meet. Good news for your company is that whenever I mention your
site, many already know about it. Looks like you're meeting the needs of a lot
of people.
Respectfully,
Gary Brogna
P.S. I hope you continue to develop the RV education 101 site.
If it grows large enough, maybe you could add more in-depth information for
course levels 200, 300 and so on.
www.rvuniversity.com
"Wanted to let you know that I’ve watched all 3 of the videos and
will review the towing one again before I take off. Very well done, I learned
what I hoped I would learn and feel better prepared for the upcoming
trip. How to set up the trailer and handle trailer chores was also
useful. Mike Euritt...California
"Thank you again Mark for
your help, you are a wiz at explaining complicated things. As an owner of three
of your videos, I am a very satisfied customer. One of them was your video on
towing a trailer that I bought when I first got my Bantam - I’d never towed
anything in my life and the video gave me the extra confidence I needed to get
started!! The other two were travel trailer 101 and winterizing & storing.
All of the videos have been a great help to me by both explaining the
technical aspects of the camper, as well as just taking the edge off of the fear
of the unknown. Just seeing it done with ease, makes me feel more confident that
I can do it too. Also, I don’t know of many business owners these days who will
take the time to explain something to their customers the way you have. I can’t
give you enough praise.
Nancy Cote from Massachusetts....
P.S. Your products fill a great need. I’ll be sure to
tell anyone I know who needs advice to look up
rveducation101.com!
Training Videos
Hi there, I bought your video for Class A
Motorhomes, being a new first time owner of a rather “vintage” motorhome. I
thought your video was excellent and very helpful and informative. VICKI
SMITH-KARVEL
"Hello to both of you, Dawn and
Mark. My name is Stephen Mason, and I live in New
Jersey. As you both know, when my wife and I went to pickup our TT, the dealer
did a walk through with us. And I did ask many questions. When we got home with
the TT, I forgot everything that they told me... I had to call the RV Dealer up
a few times, and ask many questions. And I kept getting a different person for a
different question. THEN the Asst. Service Manager, told me about your RV
Education 101 web site. I hurried home and downloaded the 101 RV Tips E book.
Wow, so much good information.
Then I said to my wife, if the E
Book is this good, I wonder how good the Tapes and DVD must be. Well, the next
day I contact Dawn and order 3 tapes. When I received them in 3 days, I had to
watch all of them. THEY ARE GREAT and very informative. I want to take this time
out and tell you both that I am happy that we have people like you both to help
people like me who know nothing about anything and now learning a lot from your
tapes. Again, thanks to the both or you.
P.S. I also told the RV dealer that they should order the
collection of all your Tapes and DVD and I will pass your name around
also Steve....
Training Videos
Mark-
Your RV Education info sent monthly is
beyond "just great". Carol J. Walsh
Newsletter
I get
your newsletter and find it the best info I've been getting! I also
receive another weekly newsletter and like that as well; but you guys are
second to none as you offer so much info in your letter as well as links. Love
your whole "RV 101" site!! Thanks so much and God bless
you!! Lan
Sarra
"This is by far the
best investment an inexperienced or experienced RVer can make. I have been RVing
for eight years and am not afraid to admit that I thought I knew everything
until I watched the Motor home video. Thanks!
J. WIlson
"I received my copy of
the RV video for travel trailers / 5th wheels and I must say that it was
excellent. It explains everything I have wondered about in regard to set up of
an RV. I thought Mark Polk was great in his explanation of all the systems. He
may not be "Hollywood", but he’s a "star" in my book. Thanks for a fantastic way
to "know in advance what to expect, and be better prepared" for RV travel. I
can’t wait to get my 5th wheel and hit the road!"
Sue Younkin
I just wanted to thank you for the information on the video. I
went ahead and purchased it for my friend (with a Class B motor home) for
Christmas and she loves it. She said all of the things in the promo blurb were
true. This, of course, means that I, too, will purchase one to get a feel for
all that is involved when the times comes."
Dana J.
"Just to let you know I got my Pop Up
101 video and was so pleased with the information and quality that went into it.
I bought a new Viking in March and have not been able to get it out as often as
I had hoped. I had so many questions that were answered in the video that now I
feel more than comfortable with the techniques I will be using when using it.
Thanks so much, keep up the good work!"
Ed Garcia
"Every RV owner should
own this video. Sometimes people don’t like calling the dealer every time they
forget how something works. The motor home video has so much information. It was
well worth the money!"
Nancy and Don
Kehoe
eCampSite.com Pop-Up 101 DVD Review:
Currently owners of a 1980's model pop up travel
trailer, the first thing that became obvious to us in the Pop Up 101 DVD was
that although the pop up used in the instructional video is a much newer model,
the information contained in the video is as useful for the pop up that we own
as it is for the pop up in the video itself.
Reviewing the video on DVD
gave us the added advantage of being able to watch it completely through or jump
from chapter to chapter. We watched it completely through and used the chapter
buttons to quickly jump to information we wanted to see again. This can be done
on a dvd player, a computer, or as we did on our laptop.
Mark Polk hosts
the video and took us step by step through the pop up from making sure you
haven't overloaded it which can be dangerous, to backing it in at the
campground, and how to hook everything up. He includes do's and dont's that not
everyone may realize are important. Mark does not speak over your head, he
speaks in everyday, easy to understand language. He speaks slowly, but not too
slowly making it easy to follow him and repeats a few things in a variety of
ways to help the viewer completely understand. Watching the video, it seems as
though he is a neighbor, friend, or family member with RVing experience who has
come along with you for your first trip in the pop up.
When we had
completed viewing the video, even Michelle felt that she could comfortably take
the pop up on a trip alone. Normally her "setting up" duties at the campsite do
not involve the camper itself but instead asking when she'll be able to get to
the cooler before the kids ask one more time if they can have a pop and when the
camper has been set up, she goes about laying out pillows, sweeping the floor,
and hanging ropes for wet towels. She now wants to know when she'll get to hook
up the brake lights *laugh*.
We believe the RV Education 101 videos (www.rveducation101.com ) to be an essential part of
your video library if you are already the owner of an RV, considering purchasing
another type of RV, or are considering purchasing a recreational vehicle for the
first time. We highly recommend this video to someone who has been given the
opportunity to borrow a friends pop up. The value of properly caring for a
friends RV is priceless.
If you already own an RV, even if you've owned
it for years, the video contains information that you might not be remembering
from season to season and it would be perfect viewing for that first warm spring
evening when you know you can't pull the RV out yet but the camping bug has made
you itch. If you are considering purchasing another type of RV, we can only
guess that each video is similar in style and will seamlessly help you make the
move. Last but not least, if you are considering your first RV purchase, this
video will give you the comfort and confidence of knowing that you'll have many
years of enjoyment and value in your purchase, can safely move it from location
to location, and will know how to avoid doing damage to your RV that can be
costly.
This video will lead you through 60 plus minutes of charts, hands on
and easy to understand instruction that will walk you through your pop-up from
the time you leave your home, until your trip is over and everything in between
including how to store it!
RV Pop-up
RV EDUCATION 101.COM have redesigned their DVD’s, Videos and E-books as
well as added to their extensive library. If you are NEW TO RVING they
definitely have something to share with you but even EXPERIENCED RVERS will gain
mega information from this reasonably priced line-up of help. From Understanding
your first RV (separate walk-thrus of Class A and C motorhomes, travel trailers,
pop-ups, rentals etc) to Winterizing to Storage to Must-Have easy Add-ons to
Check Lists and so much more. You owe it to yourself to check out their complex
selection of available assistance.
Peggi McDonald of rvliving.net
RV Dealer Testimonials:
George Leduc, General Sales Manager of Longview
RV in North Hampton, Mass:
"The videos work out well for us. We've had them for over three years, and
we try to make sure our customers get them before delivery. They find them
immensely helpful. They watch them and write down any questions they may have.
And then, when they come in for the orientation, they're light years ahead of
where they would otherwise be."
Annette Autry, President of Allsport RV
Center in Fayetteville North Carolina:
"The RV training videos
help me to provide a more meaningful and informative walkthrough experience for
my customers. It really prepares them, so they ask more substantive questions.
The videos solve a lot of problems out there and make the
customer a happy customer"
"This approach, ultimately helps my customers
achieve a higher level of product knowledge. It also lessens the frequency of
follow-up phone calls from consumers because the videos answer many of the
questions they are likely to have. A good percentage of your complaints from
customers reflect a lack of knowledge rather than a real problem. These videos
allow them to have an understanding of the whole vehicle."
Steve Schermaul, Parts Manager for Byerly RV in Eureka,
Mo:
Dealers feel that Polk's instructional videos and DVDs
are worthwhile. "They make our customers better educated."
Hopefully, the dealers are catching on to the tremendous benefit these
videos can be both to renters and buyers! - Bob Zagami
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